I have not worked with many IT companies, but I appreciate the fact that you are very prompt in responding to our issues. In our office, if our system goes down, we need someone who can fix the issues ASAP, and Bowes IT Solutions has been able to do that.
I was pleased with the fact that you and your team always took the time to explain the issues we had in simpler terms. We also greatly appreciated that if something did not work out quite right after the initial setup, you were very quick to come back and you stayed until the problem was resolved and everything worked as it should. This is a great asset I would look for in an IT company.
I would encourage anyone who needs IT help or services to contact Bowes IT Solutions. You and your team are friendly, very knowledgeable and quick to respond to customers' concerns. You offer various solutions and options for your clients at fair costs, without attempting to "up-sell" unnecessary options.