Glen is familiar with our association and the not-for-profit world, as well as our needs to be able to service our members. The "wait time" was much longer with others. Glen understands being down is "dead in the water" for us. He makes it a priority to get us back up and running quickly. The difference with Bowes IT, is that Glen cares about his clients. He wants to get you the best prices, and the best service and he can do this honestly and effectively, delivering great service, time after time, with professionalism.