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Below are Bowes ITs’ current support rates. Rates were last updated June 1, 2019.

Current Rates

Standard Rate $120 per hour
After Hours Rate * Standard rate x 1.5
Minimum Service Rate One hour at the standard or after hours rate
Billing Increment Billed in 10 minute increments
Remote, telephone, email, etc. support ** Billed at the standard or after hours rate
Travel Billed at the current rate to your location only
Project Rate To be negotiated

* After hours are weekdays between 5:00 PM and 8:00 AM and all day during weekends and holidays.
** The minimum service rate is waived for remote support services.

Please note, rates and terms may be affected when an account is overdue.

Niagara’s Tech Support Services

We approach IT with a simple principle – Keep IT Simple without scrimping on features. We’ve built a proven process that gets IT right every time. Like a Tim Hortons coffee or a MacDonald’s Big Mac. Give your staff the tools they need to succeed.

Enabling only the features you need on technology that grows with your business makes troubleshooting and maintenance a breeze. When you need a new feature, our technology isn’t crippled. We turn it on, document it, monitor it, and your business grows effortlessly.

Don’t leave a critical business component to chance. Talk to us today.

Confidential Information and Password Management Policy

What’s New

Security alert: Attacks on business email accounts are surging

Security alert: Attacks on business email accounts are surging

by Glen | Dec 13, 2024 | Tech Update

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Address

38 Dorothy St.
Welland ON L3B 3V7

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info@bowesit.com

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(289) 479-5606