Connecting to Remote Support

In all browsers

Go to connect.bowesit.com Enter your access code and click the arrow to the right (as below):

Starting the connection

Now follow the instructions for your browser Chrome, Firefox, or Edge.

Click the downloaded file in Chrome

Next, agree to any prompts such as “Allow this program to make changes to your computer”. The session will start.

Click save in Firefox

Click the download them the file name in Firefox

Next, agree to any prompts such as “Allow this program to make changes to your computer”. The session will start.

Click Run in Edge

Next, agree to any prompts such as “Allow this program to make changes to your computer”. The session will start.