Z

Guides & Newsletters

Grab our growing library of business-related technical resources.



Tech Tuesday

We'll be bringing you new and fascinating information every Tuesday in 2021. Don't miss an episode!



Contact Us

Get in touch with us now.



Log in to Support

Log in to the Support Portal

Open a Support Ticket

Open a Support Ticket and get help.

Connecting to Support

Get help connecting to our remote support tool.

Have You Been Pwned?

Have your passwords been compromised?

Niagara Network and IT Support Logo
  • What’s New
  • About Us
    • We are Hiring
    • FAQs
    • Business Partners
  • Niagara Region
    • IT Services and Computer Repair in Welland
    • Computer Services for St Catharines
    • Computer Repair in St Catharines
    • IT Support in Port Colborne
    • Non-Profit Computer Support
  • Computer Service
    • On Demand Managed Services
    • Niagara UnManaged/On Demand IT Support
    • Office 365
      • Mailboxes, Aliases, Shared Mailboxes, Groups
    • Internet Services
      • Create Your Online Store
      • Web Site Repair
      • Power Hosting
  • Phone Systems
  • Support
Schedule a Chat

Charging in public places? Watch out for “juice jacking”

Airports, hotels, cafés, even shopping malls, offer public charging points where you can boost your phone or laptop battery on the go.

They’ve been in the news after the FBI recently tweeted advice to stop using them. Crooks have figured out how to hijack USB ports to install malware and monitoring software onto devices as they charge.

The security risk of “juice jacking” was long thought to be more theoretical than real, but the tech needed to carry out an attack has gotten smaller and cheaper and easier to use. This means less sophisticated criminals are now turning their hand to it.

So how does it work?

The most common charging cables – USB-C and lightning – are dual-purpose. They have pins for charging and pins for data.

When you charge your device, you only use the charging pins. But a compromised charging port – or a cable that someone has left behind – could use both charging pins and data pins without you knowing.

When they use the data pins, criminals can install malware onto your device that gives them access to your credentials and other data. It’s a little like plugging your phone into someone else’s laptop.

To avoid the risk, the best solution is to always carry your own charger and cable, and plug it into a power outlet. If you have no choice but to use a public USB port, invest in something called a USB data blocker. This prevents data being transferred, but the device will still charge.

We help businesses stay secure and productive at the same time.

If we can help you, get in touch.

Published with permission from Your Tech Updates.

Niagara’s Tech Support Services

We approach IT with a simple principle – Keep IT Simple without scrimping on features. We’ve built a proven process that gets IT right every time. Like a Tim Hortons coffee or a MacDonald’s Big Mac. Give your staff the tools they need to succeed.

Enabling only the features you need on technology that grows with your business makes troubleshooting and maintenance a breeze. When you need a new feature, our technology isn’t crippled. We turn it on, document it, monitor it, and your business grows effortlessly.

Don’t leave a critical business component to chance. Talk to us today.

Confidential Information and Password Management Policy

What’s New

This tiny tweak to Teams will make meetings smoother

This tiny tweak to Teams will make meetings smoother

by Glen | Jun 16, 2025 | Tech News

« Older Entries

Follow Us

  • Follow
  • Follow

Address

38 Dorothy St.
Welland ON L3B 3V7

Email Us

info@bowesit.com

Call Us

(289) 479-5606